how hotspots work
Users with Wi-Fi laptops or PDAs know that a hotspot is available when they see the branding and advertising - for example, in a conference venue brochure, meeting room or in a reception area.

all they have to do is:
• Open the laptop, which automatically recognises the hotspot and prompts “click to connect”
• Choose appropriate method of payment offered by the venue
• Enter user name and password
• Click here for free access

experience
Enjoy fast, reliable internet access for work or leisure, in a meeting room, restaurant, coffee shop - even on the golf course

the wireless factor
In a conference centre, a hotspot can provide coverage in buildings and outbuildings, gardens and car parks. Access to the internet is fast, reliable and secure, putting delegates in touch with their businesses wherever they go.
A hotspot means your clients’ delegates can stay productive when they are away from the office. It means they can download files and check messages while using restaurants, bars and leisure facilities. It gives them another reason to choose your venue ahead of your competitors.

this instantly creates:
• Increased value perception of your brand
• Increased footfall
• Enhanced service levels
• Brand loyalty - repeat visits to your location or others in a chain
• Maximising spend in other areas of the venue
• Data capture facilities
• Benefits can be further increased when hotspots are hosted by several members of the same group - for example, conference venues in a regional or national chain which becomes known for its Wi-Fi provision.

ways to pay
How your clients pay for Wi-Fi access -
or whether they pay at all - is up to you.
Access can be included in the day delegate
rate or charged as an extra item on the
account. You can offer customers a range
of facilities, including:
• Buying access in advance when booking
• Buying access cards from reception when they arrive
• Choice of payment - credit card or PayPal
• Cards for different time periods - the most common is the Delegate Pass which lasts for one day but typically two days, three days or a week are also used

You may choose to offer free access in some areas, such as bars and coffee shops, but to charge for access in meeting rooms.

You may offer free access at certain times or
on certain days, as a special incentive or promotional feature.

Hotspot Solutions flexibility allows you to decide on the payment systems that suit your needs, and to make changes as often as you like.