how hotspots work
Users with Wi-Fi laptops or PDAs know that a hotspot is available when they see the branding and advertising - for example, in a hotel brochure or in the reception area.

all they have to do is:
• Open the laptop, which automatically recognises the hotspot and prompts “click to connect”
• Choose appropriate method of payment offered by the venue
• Enter user name and password
• Click here for free access

experience
Enjoy fast, reliable internet access for work or leisure, in a meeting room, bedroom, even by the pool or on the golf course

the wireless factor
In a hotel, a hotspot can provide coverage in buildings and outbuildings, gardens and car parks. Access to the internet is fast, reliable and secure, putting guests in touch with their businesses wherever they go.
A hotspot means your guests can stay productive when they are away from the office. It means they can download files and check messages while using restaurants, bars and leisure facilities. It gives them another reason to choose your hotel ahead of your competitors.

this instantly creates:
• Increased value perception of your brand
• Increased footfall and occupancy
• Enhanced service levels
• Brand loyalty - repeat visits to your location or others in a chain
• Maximising spend in more areas of the hotel
• Data capture facilities
At the same time, general users can access their e-mail or simply surf the web, offering another service to attract new and repeat business. Benefits can be further increased when hotspots are hosted by several members of the same group - for example, hotels in a regional or national chain which becomes known for its Wi-Fi provision.

ways to pay
How your guests pay for Wi-Fi access - or whether they pay at all - is up to you. Access can be included in the room rate or charged as an extra item on the account.
You can offer guests a range of facilities, including:
• Buying access in advance when booking
• Buying access cards from reception when they arrive
• Choice of payment - credit card or PayPal
• Cards for different time periods - one hour, one day or one week continuous or discontinuous to be used over any time period - you decide

You may choose to offer free access in some areas, such as bars and coffee shops, but to charge guests if they want Wi-Fi in their bedroom. You may offer free access at weekends, but charge during the week. Hotspot Solutions flexibility allows you to decide on the payment systems that suit your needs, and to make changes as often as you like.